Metal Cages and Pallets - FAQs
Please read our most frequently asked questions below. Do not hesitate to contact us should you need further help with you order.
What is a stillage?
A stillage is a long-lasting, robust product, usually manufactured from steel, designed for the storage, handling or transportation of goods.
You can read our comprehensive ‘What is a Stillage Guide’ here.
You can read our comprehensive ‘What is a Post Pallet Guide’ here.
Where are your stillages manufactured?
Over 95% of our stillages are manufactured by us at our facility in St Helens, Merseyside. We are not a reseller or catalogue company. We specialise in the design, engineering and fabrication of metal stillages for customers across the UK and Europe.
How long have you been manufacturing stillages for?
We are a family business and we have been involved in the manufacturing of stillages since 1988.
Where do you deliver stillages to?
We deliver across the UK, and often further afield. Our stillages are available to buy online, but we do have some postcode restrictions in place. If your delivery address is within the following postcodes, please contact us first for a delivery quote.
These postcodes are EXCLUDED from our standard shipping rate. Please contact us prior to ordering:
How much does delivery cost?
We can deliver to most of the UK for a single delivery cost of £49+vat per online order (NOT per item).
Can I collect my order?
For those customers who would like to collect their order from our warehouse please note that we will refund the delivery charge within 30-days.
Please remember that our products are often heavy and bulky therefore before collecting your order please ensure that your vehicle is suitable for carrying these types of loads in a safe and secure manner.
MC&P are conveniently located in the North West of England. We are 15 minutes’ drive from J23 of the M6 or J7 of the M62, and 10 minutes from the A580 East Lancashire Road.
We’re just off the A58 on Pocket Nook Street, St. Helens. For collections and deliveries our front yard can accept HGVs. Please note no collections/deliveries after 3:30pm.
Use postcode for SAT NAVS WA9 1LT or our What 3 Words are STRAWS.PULL.WARP If you need it, our phone number is 01942 386 830. Click here to download our location map.
I need a customised stillage, can you help?
Yes. A considerable number of the stillages we supply are customised. We understand that you might need a stillage that suits the needs of your own business’s operations. We will work with you to design and fabricate a customised stillage. Please click here for further information.
Are your stillages suitable for lifting?
Please see ‘Lifting your Stillage’ page for further information.
When will your order be delivered?
We aim to dispatch items ordered online between 5 and 10 working days (excluding any Bank Holidays) from the date your order is placed and the order total is paid in full.
We will contact you 24-48hrs before your order is due to be delivered to confirm your delivery date. If any delay is anticipated which will affect the delivery date of your order, we will notify you as soon as possible.